As the manufacturer of the highest quality golf products on the market today, Taylor Made Golf Company, Inc. ("TaylorMade") is committed to the performance and durability of our products.
Limited Consumer Warranty
Golf Clubs. With respect to golf clubs purchased from an authorized TaylorMade dealer with a consumer introduction date before November 10, 2006, TaylorMade warrants, to the original consumer only, that its golf clubs will be free from defects in materials and workmanship during normal and customary use for five years from TaylorMade's consumer introduction date for the golf club ("the five year warranty") or, alternatively, for two years from the original date of purchase from an authorized retailer ("the two year warranty"), whichever is longer, provided (1) in the case of any golf club for which the consumer wishes to exercise the two year warranty, the consumer presents proof of purchase in the form of an original cash register receipt from the authorized retailer from whom the consumer purchased the product, or, in the case of the five year warranty, the consumer presents such proof of purchase upon request; and (2) the golf club has not been abused, altered, defaced, or misused, or otherwise damaged through the act or neglect of the consumer or a third party.
With respect to golf clubs purchased from an authorized TaylorMade dealer with a consumer introduction date on or after November 10, 2006, TaylorMade warrants, to the original consumer only, that its golf clubs will be free from defects in materials and workmanship during normal and customary use for two years from the original date of purchase from an authorized retailer provided (1) the consumer presents proof of purchase in the form of an original cash register receipt from the authorized retailer from whom the consumer purchased the product and (2) the golf club has not been abused, altered, defaced, or misused, or otherwise damaged through the act or neglect of the consumer or a third party.
A club may be covered by the warranty policy if it has undergone conventional club modifications (e.g., reshafting, regripping), if and only if, no damage was done as a result of the modification. It is TaylorMade’s sole discretion to determine whether any damage was caused to the club by such modification. Consumer introduction dates for our golf clubs can be found on our web site at www.taylormadegolf.com. Tour issue product is not issued for resale and is therefore not covered under warranty.
All Other Products. With respect to all other products, TaylorMade warrants, to the original consumer only, that its products will be free from defects in materials and workmanship during normal and customary use for two years from the original date of purchase from an authorized retailer provided (1) the consumer presents proof of purchase in the form of an original cash register receipt from the authorized retailer from whom the consumer purchased the product; and (2) the product has not been abused, altered, defaced, or misused, or otherwise damaged through the act or neglect of the consumer or a third party.
This warranty does not cover normal wear and tear. All cosmetic and other repairs not covered under this warranty may be made for a fee.
Our Responsibility. If a defect in a genuine TaylorMade product appears during the warranty period of the product, and you comply with the requirements above, TaylorMade, in its sole discretion, will (1) repair the defect; (2) replace the defective product with the same or a comparable product; or (3) refund your actual purchase price less reasonable depreciation based on actual use in any instance where the product is no longer available and repair is not possible upon prompt return of the product to TaylorMade through any authorized TaylorMade dealer.
Your Responsibility. If you have warranty questions or wish to obtain warranty service, please contact your nearest authorized TaylorMade dealer or the TaylorMade Customer Service Department at 1-800-888-2582. You may also contact the TaylorMade Customer Service Department at the number listed above to determine whether a retailer is an authorized TaylorMade dealer. The consumer is responsible for shipping charges to return the defective product. TaylorMade will return the repaired or replacement product at no charge.
Limitations On Warranties
1) Warranty claims will be handled at TaylorMade's sole discretion, pursuant to the terms and conditions stated above.
2) With respect to golf clubs with a consumer introduction date before November 10, 2006, any repaired or replacement product will be warranted from (1) the consumer introduction date of the original golf club; or (2) the date of purchase of the original golf
club from an authorized retailer, whichever is longer, not from the repair or replacement date.
With respect to golf clubs with a consumer introduction date on or after November 10, 2006, and for all other products, any repaired or replacement product will be warranted from the date of purchase of the original product from an authorized retailer, not from the repair or replacement date.
3) ALL WARRANTIES IMPLIED BY STATE LAW, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE EXPRESSLY LIMITED TO THE DURATION OF THE LIMITED WARRANTY SET FORTH ABOVE.
4) Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. WITH THE EXCEPTION OF ANY WARRANTIES IMPLIED BY STATE LAW AS HEREBY LIMITED, THE FOREGOING LIMITED WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, GUARANTIES, AGREEMENTS AND SIMILAR OBLIGATIONS OF THE MANUFACTURER OR SELLER.
5) TAYLORMADE IS NOT LIABLE FOR INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES IN CONNECTION WITH THE USE OF TAYLORMADE PRODUCTS. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above may not apply to you. There are no other warranties that extend beyond the warranty set forth above.
6) No person, agent, distributor, dealer or other third party is authorized to change, modify, or extend the terms of this warranty in any manner whatsoever.
This warranty gives you specific legal rights. You may also have other rights that vary from state to state.
Please note that the TaylorMade Warranty Policy does not apply to TMAX Gear product. For more information on TMAX Gear and the TMAX Gear Warranty Policy, go to tmaxgear.com.
TaylorMade is a registered trademark of Taylor Made Golf Company, Inc. ©2007 Taylor Made Golf Company, Inc. All rights reserved.